Operations Analyst

Information Technology (IT)
Bengaluru / Bangalore
April 3, 2024
Full Time

Job Description

Company: 66degrees

Overview of 66degrees

66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world’s leading brands transform their business challenges into opportunities and shape the future of work.

At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. 

Overview of Role

We are searching for a detail-oriented and analytical Operations Analyst to join our growing team. In this role, you will be responsible for ensuring the accuracy and efficiency of our Salesforce/Financialforce data, while also monitoring system health and performance. You will be a key part of streamlining our operations and driving continuous improvement.

Responsibilities

  • Maintain the accuracy and integrity of data within Salesforce/Financialforce (now Certinia) through data cleansing, deduplication, and ongoing monitoring. 
  • Develop and implement data quality control procedures to ensure data consistency and completeness. 
  • Analyze data trends and identify potential issues or areas for improvement to make educated recommendations to management.
  • Generate reports and dashboards to visualize key metrics and operational performance. 
  • Monitor system health and performance, identifying and troubleshooting any technical issues. 
  • Work collaboratively with cross-functional teams to understand and address data needs. 
  • Document processes and procedures to ensure knowledge transfer and maintain process consistency. 

Qualifications

  • 0-2 years of experience working with Salesforce/Financialforce or similar CRM/ERP systems.
  • Strong analytical skills with the ability to identify and interpret data trends.
  • Excellent attention to detail and a commitment to data accuracy.
  • Experience with data cleansing, deduplication, and data quality control processes.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with various teams.

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.

66degrees is committed to protecting your privacy. We collect, use, and share your personal information in accordance with the California Consumer Privacy Act (CCPA). 

Location

Related Jobs