Product Intern at ReachInbox

Job Description

ReachInbox

📍Bangalore

💼Internship

💵Salary: ₹30,000

Minimum Qualification

Job Description

We are seeking Product Interns with a customer-centric product development mindset, and strong communication skills for collaborating with cross-functional teams to innovate and deliver impactful solutions that address customer needs effectively.

What You’ll Do:

• As a brand ambassador for ReachInbox.ai, you will professionally handle user issues and queries, manage user interactions with efficiency and empathy, provide proactive guidance for customer satisfaction, collaborate with teams to resolve technical issues, gather user feedback for product improvements, build trusting relationships, communicate professionally to enhance user experience, drive product adoption and retention, and deliver training to empower users.
• Assist in developing SaaS products from 0 to 1, from Ideation to Customer feedback and reiteration. Document product features with detailed specifications, use cases, wireframes, and prototypes.
• Create product-specific content to drive user adoption as well as for internal training and marketing efforts.
• Drive product success – Collaborate with sales, pre-sales, service teams, engineering teams, and enterprise customers to gather insights and create a differentiated product offering.
• Provide research, analysis, and insights to assist the founder in making informed decisions.
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Candidate Profile

• Analytical and Problem-Solving Skills: Demonstrates strong analytical abilities to understand market needs, analyze data, and derive actionable insights to inform product decisions and improvements.
• Technical Aptitude and Understanding of SaaS: Possesses a solid understanding of software development processes and SaaS models, with the ability to communicate effectively with engineering teams and comprehend technical details.
• Excellent Communication and Collaboration: Exhibits outstanding written and verbal communication skills, with the ability to work collaboratively across various teams, including marketing, sales, and customer support, to align product strategies with business goals.

Why join us?

• Fast-Paced Environment: Thrive in a dynamic and innovative setting.
• Accelerated Growth & Rewards: Enjoy rapid career growth and recognition.
• Accessible Management: Work closely with approachable and supportive leadership.
• Industry Leaders: Collaborate with some of the best minds in the industry.